Refund & Return Policy – ShopCreda
At ShopCreda, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility:
Products must be returned within 7 days of delivery
Items must be unused and in original packaging
Proof of purchase is required
Non-Returnable Items:
Used or damaged products (not due to our fault)
Items without original packaging
Refund Process:
Once we receive and inspect your returned product, we will notify you about the approval of your refund.
If approved:
Refund will be processed within 5–7 business days
Amount will be credited to your original payment method
Replacement:
If you receive a defective or wrong product, we will offer a replacement at no extra cost.
Shipping:
Return shipping costs may be borne by the customer (unless the product is defective or incorrect)
Contact Us:
For returns or refund requests, email us at:
Email: dheerendray0202@gmail.com
We are always here to help and ensure a smooth shopping experience.